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Refund and Returns Policy

Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Additional non-returnable items:

  • Downloadable software products
  • Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted:

  • Book with obvious signs of use
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at Dani@misfitwanders.com

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Dani@misfitwanders.com and send your item to the location where the product was printed (they may give you more information in the package regarding this).

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to the location where the product was printed (it will say on or inside the package).

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at Dani@misfitwanders.com for questions related to refunds and returns.

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Misfit Wanders

About Me

Misfit Wanders

Misfit Wanders

I´m a kooky girl that likes to travel. I grew up in Sioux Falls, South Dakota, USA. Then moved to Northern California for about 5 years. But now, it's going on 5 years living in Sweden with my hubby and our furbabies, plus our little boy and my mom has joined our crew! Over the pandemic time, it has been hard to travel. Thus, my travel blog had been at a stand still. I started going to a University and I had a baby. Now I'm on a different kind of adventure. But my family and I plan on traveling when we can still. Traveling is something I cherish. New adventures is what keeps me moving, that and a stubbornness. I have a weird sense of humor if you haven´t figured that out from my posts. My writing can be perplexing, but I like to tell stories, and the best way is from my own experiences. So sit back and relax, as you take a spin through my hikes or enjoy following my footsteps as I wander in different countries! Most of my writings will be focused on hikes and the outdoors in Sweden.

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